How Me2You works
Four steps from listing to payout. Safe and simple. One account buys, sells, and (if you want) drives.
The four steps
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1
List your item
Take a few photos, write a short description, set your price, and choose your suburb. Your listing goes live once a moderator approves it (usually within minutes).
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2
Buyer pays into escrow
When someone buys your item, they pay through PayFast. The money is held safely by Me2You, not sent to the seller yet. This protects both sides.
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3
Deliver the goods
Pick how the item gets to the buyer. A Me2You driver can collect from your door, the buyer can pick up at a Paxi or Pargo point, or you arrange a self-collect with OTP verification.
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4
Money released
The buyer confirms delivery (or 48 hours pass with no dispute), and Me2You releases the funds to the seller. Done. If anything goes wrong, the buyer can open a dispute and a moderator will step in.
Why escrow matters
On most informal marketplaces, the buyer sends money and hopes for the best. If the seller disappears or sends the wrong item, you have no recourse. Me2You's escrow system changes that:
- The seller cannot access the funds until delivery is confirmed.
- The buyer can inspect the item before releasing payment (on self-collect).
- If there is a dispute, a moderator reviews the evidence and can issue a refund.
- After 48 hours with no dispute, funds auto-release so sellers are not left waiting.
More than a marketplace
Me2You is built around five connected surfaces:
- Marketplace - the classic browse and buy grid. Listings can be for-sale, showcase, wanted, or a service, with fixed, "from", enquiry, or free pricing.
- Swipe feed - a TikTok-style vertical feed with For You, Following, and Near me tabs. Photos and short videos.
- Community hubs - named groups around a suburb or hobby. Plants, clivias, cake bakers, sneaker traders. Members post, comment, and like.
- Auctions - timed selling for collectables and rare items. Bid up to the closing time, highest bid wins.
- Lay-bye - reserve an expensive item with a deposit and settle the balance within an agreed window. The seller only ships once the balance clears.
Key terms
- Escrow
- A holding account where the buyer's payment sits safely until the item is delivered and confirmed. Neither side can touch the money while it is in escrow, which removes the risk of paying first and getting nothing back.
- Pickup point
- A Paxi, Pargo, or PEP location where the seller drops off the parcel and the buyer collects it later using a code. Affordable and handy when neither party wants a door-to-door delivery.
- Self-collect
- An in-person handover where the buyer meets the seller and confirms the exchange with a one-time PIN (OTP). No delivery fee applies, and the OTP proves both parties were present.
- Lay-bye
- A reservation where the buyer pays a deposit to hold an item and settles the balance within an agreed window. The seller only ships once the balance is settled. Both sides see the deposit and the running balance in their account.
- Auction
- A listing with a closing time and a minimum bid. Buyers place bids until the timer runs out; the highest bid wins and pays through escrow like any other order.
- Service run
- A multi-leg trip booked from Service run: collect from one address, drop at another, optionally with extra stops. Useful for moving an item between neighbours without buying anything.
- Trust Score
- Every active account carries a public Trust Score badge that combines ID verification, two-sided ratings, on-time dispatch, and dispute outcomes. The badge appears next to the member's name across the platform.